← Climbr

Support

Climbr is a shared budgeting app for a household. This page is its support page, which the App Store listing points at.

Getting help

[Open an issue on GitHub](https://github.com/Waterhawk21/climbr-legal/issues/new) — for a bug, a question, or a request. It is the fastest route and it is public, so an answer helps the next person with the same problem.

If you would rather not use GitHub, email [nationalcolorleague@gmail.com](mailto:nationalcolorleague@gmail.com).

Climbr is made by one person. Expect a reply in a few days rather than a few hours, and expect an honest answer about whether something will be fixed.

Questions that come up

Where are my receipt photos stored?

On your phone, and nowhere else. Receipt photos are never uploaded — not to a server, not to a backup, not to anyone else in your household. Other people in your household see the transaction and a placeholder where the photo would be.

This is also why deleting the app, or leaving a household, deletes them for good. There is no copy anywhere to restore from.

Does my receipt get sent somewhere to be read?

No. Reading a receipt happens entirely on your device, using Apple's on-device text recognition and language models. The photograph never leaves the phone, and neither does the text taken from it. Only the fields you confirm — the shop, the date, the total — sync to the people you share a budget with.

Climbr always shows you what it read before anything is saved. That review step is deliberate and is not going to become optional.

How do I share a budget with someone?

In Settings → Household, create an invite code and send it to them. They enter it when they set the app up. Codes are six characters, expire after seven days, and can be replaced at any time.

One person belongs to one household at a time.

What happens when I leave a household?

The household keeps its records. Your phone does not — leaving erases this device's copy, including its receipt photos. Climbr warns you and tells you how many photos will be deleted before you confirm.

If somebody removes you from a household, the same thing happens the next time your app connects.

How do I delete my account and my data?

Settings → Privacy & data → Delete my account and data. It removes your account, your household's records, and the receipt photos on the device.

Can I use Climbr without an account?

Not for sharing, no. Signing in is what makes a household possible. Climbr offers Sign in with Apple and Sign in with Google, and does not use passwords.

Privacy and terms